Open to opportunities · Melbourne
I’m Madi Yessengaliyev, an administration and IT professional who brings together organised records, clear reporting, technical problem-solving and thoughtful customer service.
Melbourne, Australia · Full Australian work rights
01 / Selected work
From understanding city transport to simplifying everyday business operations.
Original analysis / PostgreSQL + PostGIS
I used PostgreSQL and PostGIS to combine transport schedules with geographic boundaries, compare train, tram and bus stop density, and map differences in coverage across Greater Melbourne.
I build administration workflows for a CBD bike rental business, connecting rental agreements, payment checks, bike returns and reporting through SharePoint, Power Automate and Power BI.
Project Administrator · Independent project · Aug 2026 – Present
I implemented a Power Automate workflow that checks rental information in SharePoint and populates a Word agreement for an existing customer and bike, reducing repetitive data entry.
A return workflow uses Bike ID to flag overdue inspections and outstanding maintenance, send alerts and update availability. I also maintain SharePoint links and review user access.
Transaction reference checks help validate payments and prevent duplicates. A scheduled workflow checks overdue charges and sends follow-up correspondence through Outlook.
I use Power Query to standardise records and flag unmatched payments for investigation. Power BI brings together rental, payment and bike status data for clearer management reporting.
02 / Experience & education
From invoice administration and customer enquiries to technical support and compliance reporting, I keep records accurate and follow through on the next step.
Henderson Brown · Melbourne
I manage resident and booking records in BuildingLink, support contractor invoice administration and check documentation for management approval. I handle enquiries and complaints, coordinate contractors and maintain clear shift handovers, including during independent evening shifts.
Adiona Tech · Sydney
Maintained an Excel traceability matrix covering hundreds of compliance requirements, linking evidence, actions and status. Prepared dashboards, management reports and external audit documentation, followed up outstanding actions and explained practical requirements to non-technical teams.
Adiona Tech · Sydney
Supported Windows endpoint troubleshooting, Microsoft 365 and Outlook setup, and Essential Eight Maturity Level 2 security hardening. Coordinated audit evidence and stakeholder follow-ups, contributing to an 18% improvement in meeting the framework’s Maturity Level 2 controls.
03 / How I can contribute
Structured troubleshooting, ownership of requests and documentation that makes the next issue easier to resolve.
Clean, organise and analyse data. Build reports that help people understand what needs their attention.
Invoice checks, accurate records, clear handovers and practical process improvements, backed by customer-facing experience.
Applied in practice: SharePoint, Power Automate, Power Query and Power BI workflows through the CBD Bike project, connecting everyday administration with clearer reporting.
Let’s start a conversation
I’m interested in administration, operations support, IT support and reporting roles where I can contribute, take ownership and keep learning.